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Terms of Service

Last updated: October 27, 2026

These Terms of Service (“Terms”) are an agreement between you and Can Çağlar Kırıcı, an individual seller trading as SFX Loom (“SFX Loom”, “we”, “us”), located in Istanbul, Türkiye. They govern your use of the SFX Loom website, app and related services (the “Service”). By creating an account, buying credits or a subscription, or otherwise using the Service, you agree to these Terms, our Privacy Policy, our Sound License and our Refund Policy. If you don’t agree, don’t use the Service.

1. Who can use the Service

  • You must be at least 18 years old and able to enter into a binding contract.
  • If you use the Service on behalf of a company or other organization, you confirm that you are authorized to accept these Terms for it, and “you” includes that organization.
  • You must not use the Service if you are barred from doing so under applicable law, including sanctions laws.

2. The Service

SFX Loom lets you generate sound effects from text descriptions (“Prompts”) using artificial-intelligence models operated by third-party providers, and lets you play, trim, store and download the resulting audio (“Sounds”). We may add, change, replace or remove features and AI models at any time, including when a provider changes or discontinues a model. We don’t guarantee that any particular model, feature or output quality will remain available.

3. Your account

  • Provide accurate information and keep your login credentials secure. You are responsible for all activity under your account.
  • One person, one account. Don’t share, sell or transfer your account, and don’t create accounts to obtain extra free credits.
  • Tell us promptly at support@sfxloom.com if you suspect unauthorized use of your account.

4. Credits

  • Generating Sounds uses credits. The number of credits a generation will use is shown before you start it.
  • Credits are reserved when a generation starts and automatically returned if the generation fails.
  • Subscription credits are granted at the start of each billing period and expire at the end of it; unused subscription credits do not roll over. Credit-pack credits do not expire while your account is open.
  • Free credits are a promotional trial. We may change the amount offered to new accounts and may remove free credits obtained through abuse.
  • Credits have no cash value, cannot be transferred or sold, and are not redeemable for money except as described in our Refund Policy.

5. Payments, subscriptions and cancellation

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payments are also subject to Paddle’s Buyer Terms.

  • Prices are shown on our pricing page. Applicable taxes are calculated and added by Paddle at checkout.
  • Subscriptions renew automatically at the end of each billing period until you cancel.
  • You can cancel at any time from your billing page, without contacting anyone. Your plan stays active until the end of the current billing period and then does not renew. You can undo a cancellation from the same page before the period ends.
  • We may change prices for future billing periods. We will tell you in advance, and you can cancel before the new price applies.
  • Refunds are described in our Refund Policy.

6. Your Prompts and Sounds

  • As between you and us, you own your Prompts and, to the extent the law and our providers’ terms allow, the Sounds you generate. What you may do with Sounds is set out in our Sound License.
  • You give us a limited, worldwide, royalty-free license to host, store, process, transmit and display your Prompts and Sounds only as needed to run, secure and support the Service for you. To generate Sounds, your Prompts and settings are sent to our AI providers, which process them under their own terms (see our Privacy Policy).
  • You are responsible for your Prompts and for how you use your Sounds, and you confirm you have the rights needed for everything you submit. Don’t put personal data, confidential information or other people’s copyrighted material in Prompts.
  • Sounds are produced automatically by AI. They may be inaccurate, unexpected or unsuitable, and similar Prompts can produce similar or identical Sounds for other users. We don’t guarantee that Sounds are unique, exclusive, free of third-party rights, or eligible for copyright protection. Review Sounds before you use or publish them.

7. Acceptable use

You must not use the Service, or Sounds, to:

  • break any law or infringe anyone’s intellectual-property, privacy or publicity rights;
  • impersonate or imitate a real person’s voice or identity, or an organization, without permission, or create content intended to deceive, defraud or mislead (including fake evidence or election-related deception);
  • create content that sexualizes minors, is sexually explicit, harasses, threatens or promotes hatred or violence, or promotes terrorism or self-harm;
  • scrape the Service, access it through automated means other than our interface, probe or bypass security, rate limits or content safeguards, or interfere with other users;
  • resell, sublicense or provide access to the Service itself to third parties, or build a competing product from it;
  • use the Service or Sounds to train, fine-tune or evaluate any AI or machine-learning model;
  • use our name or our providers’ names or trademarks to market your products without written permission.

Our AI providers may apply their own usage policies and safety filters, and some Prompts may be refused. We may review Prompts and Sounds when needed to investigate abuse or comply with the law.

8. Suspension and termination

  • You can stop using the Service and delete your account at any time. Deleting your account permanently deletes your Sounds; download anything you want to keep first.
  • We may suspend or close your account, with notice where reasonable, if you breach these Terms, if required by law or a provider, or to protect the Service or other users. If we close your account for reasons other than your breach, we will refund any prepaid, unused portion of your purchases.
  • Sections 6, 9, 10, 11 and 13 survive termination.

9. Disclaimers

The Service and all Sounds are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title and non-infringement. We don’t warrant that the Service will be uninterrupted, error-free or secure, or that Sounds will meet your requirements. Nothing in these Terms limits rights you have as a consumer that cannot be excluded by law.

10. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunity, arising from or related to the Service or Sounds. Our total liability for all claims relating to the Service is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) USD 100. These limits do not apply to liability that cannot be limited by law, such as for fraud, gross negligence or wilful misconduct.

11. Indemnity

You agree to indemnify and hold harmless Can Çağlar Kırıcı from claims, damages, losses and costs (including reasonable legal fees) brought by third parties that arise from your Prompts, your use of Sounds, or your breach of these Terms or of the law. This doesn’t apply to the extent a claim is caused by our own breach of these Terms.

12. Changes to these Terms

We may update these Terms. If a change is material, we will notify you by email or in the app at least 14 days before it takes effect, unless it is required sooner by law or by a provider. If you don’t agree to the change, you can cancel and stop using the Service before it takes effect; continuing to use the Service afterwards means you accept it.

13. Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye, and disputes will be resolved by the courts of Istanbul, Türkiye, unless mandatory consumer-protection law in your country of residence gives you the right to bring a claim where you live. Before starting formal proceedings, please contact us so we can try to resolve the issue informally.

14. General

  • These Terms, together with the policies linked above, are the entire agreement between you and us about the Service.
  • If any provision is unenforceable, the rest remains in effect.
  • Our failure to enforce a provision is not a waiver. You may not transfer these Terms; we may transfer them to a successor of the Service.
  • These Terms are written in English; any translation is for convenience only.

15. Contact

Can Çağlar Kırıcı (SFX Loom), Istanbul, Türkiye — support@sfxloom.com. For order and payment questions you can also contact Paddle through the link in your receipt email.